Returns & Exchanges
At Umbra, we want you to love your modern home essentials; if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. All returned products must be in their original packaging and in unused condition to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email.
Pack Your Items
Carefully place the items in their original boxes and secure the prepaid label to the outside of the package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing